Your access code is your PERSONAL code and is NOT to be given to ANYONE else! If you have a group of people using your access code (e.g. a classroom, a group project), you MUST be the one who logs into the telescope portal EVERY SINGLE TIME that access code is used. The number of people sharing a single institutional access code should be kept to an absolute minimum (e.g. technicians, admins).
Remember to enter your observations in the observing calendar, even if they are planned at the last moment. Don't forget that the times are always UT, so remember to convert to your local time and date.
Always run Skype in the background so that someone can contact you while you are observing! Your Skype name and email address should be entered in your personal Wiki page so that others can find you.
If you do not start using your observing time within 30 minutes of the UT time you entered in the calendar, other observers can assume that they can use our time (it would be nice if they would then return the telescope but only as long as you have a very good reason for being late).
If something goes wrong, make sure you notify an admin PLUS the observer after you.
Create an online log report for/after ever use of the telescopes, especially if there are problems. They don't have to be fancy - just a few sentences saying what you did and how it went, what problems occured, focus values, etc.